Frequently Asked Questions
Product Usage
How do I apply the pre-taped masking film?
To use the Pre-Taped Masking Film, unroll the tape and apply to the edges of the surface you want to protect. We suggest unrolling the tape as you go to ensure clean lines and to avoid clinging. Once you have taped off the area, cut and unroll the masking film to cover the surface you are protecting.
For step by step instructions and a video tutorial, please visit our product tutorials page.
How do I Use the plastic sheeting?
Simply unroll and cut the plastic sheeting to the desired size. Place over the surface you are protecting.
How do I know how much Masking Film and Plastic Sheeting I need?
Measure the dimensions of the surfaces you are protecting. Allow generous product coverage when selecting your masking film size to ensure surface coverage needs are met.
What is the Plazmask U-Masker and how do I use it?
The U-Masker Tool is a patent pending application tool that is used to apply our Pre-Taped Masking Film. Load the Masking Film onto the applicator, and roll and unravel as you go. The U-Masker makes applying masking film easier and faster than ever before!
What size U-Masker do I need?
The Small U-Masker is best suited for PLAZMASK Pre-Taped Masking Film sizes:
- 2 ft x 65 ft
- 3 ft x 65 ft
The Large U-Masker is best suited for PLAZMASK Pre-Taped Masking Film sizes:
- 4 ft x 65 ft
- 5 ft x 65 ft
- 6 ft x 65 ft
- 9 ft x 65 ft
- 12 ft x 65 ft
website inquiries
How do I sign up for PLAZMASK Points?
To sign up for PLAZMASK Points, click the yellow rewards button at the bottom of your screen.
Next, enter your email and password to sign up.
That's it! You are now eligible for the PLAZMASK Points reward program!
Why am I seeing an error message when I try to sign up for plazmask points?
This error message appears if you already have an account! If you have created a PLAZMASK.com account then you also have a PLAZMASK Points account.
To sign into your PLAZMASK Points account, click the rewards button, then sign in with your login credentials for PLAZMASK.com.
Can I combine coupon codes?
No, orders are limited to the use of one coupon code maximum.
Do you ship outside of North America?
No, currently we only ship to the USA and Canada.
Returns
Can I receive a refund?
Use this text to provide detailed information like sizing, shipping, ingredients, or to answer frequently asked questions.
How do I make changes to an order I've already placed?
Use this text to provide detailed information like sizing, shipping, ingredients, or to answer frequently asked questions.